BUSINESS SUPPORT

Octicom provide comprehensive support systems for both public and private sector businesses. Our focus is concentrated on 4 key areas of business activity and on those critical aspects that can raise a company's performance.

LEADERSHIP AND MANAGEMENT

Octicom aims to make organisations feel confident and to take a proactive approach to a continuous improvement philosophy. We highlight good practice and any variance from national standards. Our diagnostic approach measures a company¹s current delivery and identifies the strengths and weaknesses of leadership and management through a process of interviews, observations, examination of documentation and trusted forms of evidence gathering. Programmes of practical training immerse clients in a unique mixture of experiential learning that impacts on how they do business and how their organisation performs.

The 7 key aspects we cover are:

1.Strategic and Business Planning
2. Target-Setting
3. Management Information Systems
4. Communication
5. Human Resource Management
6. Managing Sub-Contractors
7. Managing Resources

QUALITY ASSURANCE

We aim to establish and embed a clients ownership and understanding of systems, procedures and knowledge through our collaborative evaluation. The clients goal is to secure a fit-for-purpose quality assurance system that meets the challenges of their development priorities and commitment to securing excellence in learning.

To achieve the client's goal we manage the huge body of information companies face and make it comprehensible and relevant to their needs. Our rigorous appraisal aims to establish an ethos of continuous improvement within organisations - the goal of all successful businesses.

The 5 key aspects we cover are:

1. Strategy, Systems and Procedures
2. Self-Assessment and Development Action Planning
3. Collecting and Using Feedback
4. Internal Verification
5. Observations of Key Learning Processes

EQUAL OPPORTUNITIES

We are committed to increasing competency and awareness within an organisation. Our consultants engage with staff at all levels from the senior manager to the learner for the truest picture and the most dependable detail.
The net product of our appraisal is the identification of what the organisation does well and how it can improve its equal opportunities policies and delivery. Our development programmes then nurture the organisation, help it to network and to share good practice.

The 4 key aspects we cover are:

1. Policy and Strategy
2. Recruitment and Widening Opportunity
3. Raising Awareness
4. Monitoring

SUPPORT FOR VOCATIONAL TRAINING & EDUCATION

The clients goal is the continuous improvement of its service to its learners, provide value-for-money and to design and deliver quality learning experiences. Our commitment is to assist them in achieving those goals and to deliver changes within agreed timescales.

Our diagnostics seek to identify the organisational practices and benchmark them against national criteria. Targeted intervention then seeks to develop competent, informed and motivated staff who can recognise and accept the need to change and commit themselves to new innovations.

The legacy of successful intervention is reflected in increased retention and achievement occurring within a climate of encouragement and increased transparency.

The 7 key aspects we cover are:

1.Assessing Levels of Achievement
2. Effectiveness of Teaching, Learning and Training
3. Impact of Resources
4. Measuring Assessment and Monitoring Progress
5. Effectiveness of Programmes and Courses
6. Effectiveness of Guidance and Support
7. Effectiveness of Leadership and Management